Overview:
One.com was launched in Denmark in 2002 and their biggest audience is in the UK. One.com were known before as B-one and have established a reputation in the web hosting industry for providing low budget web hosting solutions. B-one's founder is still in charge at One.com nowadays and it still remains an employee owned firm. One.com currently has branches in Denmark, Portugal, UK and the United Arab Emirates.
Customer Service:
Customer Support at One.com is good and we experienced standard waiting times during our tests phone calles and email responses. One.com put a lot into their support and this is apparent in their replies which are always helpful and appear as if they really care about you as a customer.
Control Panel:
One.com use a standard control panel with standard features. One.com specialise in photo galleries and you will notice the control panel is built around this. We would assume that this approach was taken to keep costs to a minimum so that they were able to continue offering a cheap web hosting solution by keeping things simple.
Price:
One.com are very competitive on price, although you may find that you get what you pay for. They do offer a free hosting package, but this does come with a setup fee of 9.00, maybe opt for the paid for package as we found the free (well ã9.00) hosting slow and un reliable.
Reliability:
One.com's servers are outsourced to Interxion, a dedicated server provider that has 10 data centres in major cities all over Europe. All servers are provided by Hewlett Packard so no matter what plan you choose, you website will be hosted on a reliable server. The free plan is said to be more prone to downtime than the paid plans and the free plans were a lot slower overall.
Summary:
Unfortunately One.com do not offer unlimited web hosting space nor unlimited traffic, MySQL, hosted domains or emails etc. Finally, the free plan isn't as reliable as other plans offered on the site and with web hosting it's worth paying the extra money to avoid unnecessary frustration like slow loading web pages and downtime. But if you are looking for something low budget then One.com may offer the perfect solution for you.